Control Data Analyst

Mindbox connects top IT talents with technology projects for leading enterprises across Europe and is a tech-driven company focusing on consulting, engineering, and building digital solutions.

• Previous experience in an Agile software delivery context (Change/Control Analyst, Business Analyst, Test Analyst or similar).
• Familiarity with change and deployment processes and associated tooling (e.g., ServiceNow).
• Understanding of Governance, Risk & Compliance concepts within software delivery.
• Strong stakeholder management and facilitation skills with ability to influence and resolve queries effectively.
• Proficiency in data analysis and reporting using Excel, and process documentation tools such as Visio or equivalent.
• Excellent written and verbal communication skills in English.

Nice to have:

• Knowledge of DevOps processes and CI/CD frameworks, and experience tracking DevOps performance metrics.
• Exposure to security testing practices (SAST/DAST/MAST) and vulnerability management frameworks.
• Familiarity with Jira, Confluence, ServiceNow, advanced Excel (Power Query), and reporting tools (Google Data Studio).
• Relevant certifications such as IIBA, ITIL, Agile/SAFe, or similar.

• Execute SDLC and deployment control checks, monitor performance metrics, and track non-compliance remediation through structured workflows.
• Gather and interpret data from multiple sources to identify control gaps, trends, and improvement opportunities supporting simplified compliance.
• Define standards for control adherence; coach engineering teams and provide onboarding support for new processes and requirements.
• Ensure audit-ready documentation, approvals, and change artifacts; produce accurate compliance reports and dashboards.
• Track CI/CD delivery performance measures, detect anomalies, and recommend actionable improvements for software delivery teams.
• Prepare and deliver guidance, documentation, and training sessions to improve adoption of SDLC and deployment processes.
• Collaborate with engineering teams, control owners, and governance partners; facilitate workshops and governance meetings to align expectations and resolve issues.
• Simplify control workflows and documentation to make compliance easier for delivery teams while maintaining process integrity.