Senior Salesforce Engineer

RITS Group is an IT company offering top-quality programming services for both the Polish and international markets. They are one of the fastest-growing technology companies focusing on quality and innovation with a culture based on trust, collaboration, and continuous improvement.

• Strong experience as a Salesforce Developer at Platform Developer II level or equivalent.
• Advanced hands-on knowledge of Apex, SOQL, Salesforce Flow, LWC and Aura.
• Experience with Salesforce deployment processes using Azure DevOps and Ant-based deployment.
• Practical experience with Jira and Confluence, preferably in an AMS/support environment.
• Fluent Italian, both written and spoken, as Italian is the mandatory working language for the AMS team.

• Act as the primary L2/L3 resolver for Salesforce incidents, issues, sub-tasks and technical activities.
• Analyse and resolve Salesforce issues involving Apex, Flow and LWC changes, including batch failures and production incidents.
• Assess managed-package updates and their potential impact on the Salesforce environment.
• Deliver regular enhancements and short-term improvement items within agreed timelines.
• Prepare Technical Analyses, Delivery Notes, Release Notes and Bug/Incident Reports.