Head of QA

We are working on one of the world’s largest community-based navigation products, with complex web services and related solutions. Our web and mobile apps handle very large amounts of information and provide many features beyond basic search. The product is used by more than 100 million people worldwide. You will join a skilled international team.

• Based in Warsaw or ready to relocate; this is an office-based role.
• 8+ years of experience in Software Quality Assurance.
• 4+ years of experience leading QA teams in a product company.
• Experience managing large QA teams of 20+ engineers, including QA Leads.
• Experience creating QA strategies, company-wide standards, KPIs, and scalable quality processes.
• Strong experience improving QA processes and team efficiency.
• Experience creating and implementing test strategies and modern Quality Engineering practices.
• Knowledge of AI applications in software testing and experience with AI-based QA solutions.
• Strong understanding of SDLC, Agile methods, CI/CD, and software testing best practices.
• Strong leadership, communication, decision-making, and stakeholder management skills.
• Fluent English at C1/C2 level.
• Fluent Ukrainian at C1/C2 level.

Nice to have:

• Practical experience with test automation frameworks and QA architecture.
• Experience testing AI-based products or applications using Large Language Models (LLMs).
• Experience with cloud platforms and distributed systems.
• Experience with performance, security, or reliability testing.
• ISTQB certification or similar qualification.

• Create and implement a QA strategy aligned with business and engineering goals.
• Lead, support, and develop a distributed QA team, including QA Leads and Quality Engineers.
• Improve QA processes, testing methods, team efficiency, and testing time.
• Set and maintain QA standards, quality metrics, KPIs, OKRs, and engineering best practices.
• Lead the adoption of AI-based testing solutions, automation tools, and modern QA technologies.
• Build AI skills within teams and support effective AI use in QA.
• Create scalable quality engineering and test automation strategies for various products and teams.
• Collaborate with Engineering, Product, and Delivery leaders to support high-quality releases and manage quality risks.
• Provide strategic advice on quality-related projects and improvements.
• Serve as main escalation point for technical, organizational, and quality issues.
• Lead QA hiring, employee development, succession planning, and team growth.
• Foster a culture of innovation, responsibility, continuous learning, and strong engineering practices.
• Identify and implement new processes and AI-based improvements.

This is a full-time, office-based role in Warsaw. You are expected to work from the office 5 days a week. Based in Warsaw or ready to relocate is required. The administrator is RemoDevs with stated data protection and privacy rights relevant to recruitment.