Business Solutions Consultant / Solution Consultant

Exorigo-Upos S.A. is an IT company with nearly 30 years of experience providing advanced and comprehensive IT solutions. It is a partner to major entities in the retail sector for omnichannel commerce, supporting integration of offline and online sales. The company also serves sectors such as banking, insurance, manufacturing, and public administration with software, hardware, and nationwide support services provided by a 400-strong service team. Exorigo-Upos is recognized in industry rankings like ITWiZ and Computerworld among the largest IT companies supporting retail in Poland and is a Forbes Diamonds awardee for financial stability and growth.

• 5 years of experience working with business clients.
• Experience working with international clients or in an international environment.
• Ability to understand client business processes and translate them into product needs.
• Very good communication, presentation, and consultation skills.
• Ability to ask insightful questions, diagnose problems, and propose practical solutions.
• Comfort working at the intersection of client, sales, and product teams.
• Independence, initiative, and responsibility for handled topics.
• Very good command of Polish.
• English language proficiency at C1 level or higher.

Nice to have:

• Experience with SaaS products or technological solutions for business.
• Knowledge of retail, hospitality, e-commerce, gastronomy, franchising, or operational processes in trading companies.
• Experience with POS/Point of Sale systems or solutions supporting sales, customer service, and operations at sales points.
• Experience cooperating with product teams.
• Knowledge of processes such as order management, suppliers, margins, product availability, or system integrations.

• Conducting discovery conversations, consultations, and workshops with current and potential clients, including international clients.
• Analyzing clients' business processes and identifying needs, challenges, and areas for improvement.
• Recommending product solutions tailored to specific business problems.
• Supporting the sales team in client discussions, presentations, and product consultations.
• Building partnership-based client relationships founded on business understanding and trust.
• Collecting client feedback and translating it into insights for the Product team.
• Collaborating with Sales, Product, and Delivery teams to define optimal client solutions.
• Monitoring market needs and trends in solutions supporting sales and client operations.