Hungarian Speaking Customer Service -Relocation to Sofia

Patrique Mercier Recruitment is a premier international recruitment agency specializing in multilingual talent acquisition for leading companies across Europe and beyond. With headquarters in Greece and offices in Spain, Portugal, Japan, Belgium, and beyond, they connect candidates with roles in customer service, technical support, sales, and more across industries such as tech, travel, finance, and e-commerce. They provide relocation support and career coaching, emphasizing a personalized, human-centered recruitment approach.

• Fluency in Hungarian and English, both written and spoken.
• Experience in customer service or a related field is preferred.
• Strong communication skills and a customer-oriented mindset.
• Ability to handle customer inquiries and resolve issues effectively.
• Competence with customer service tools and Microsoft Office applications.
• Detail-oriented with strong organizational abilities.
• Willingness to relocate to Sofia, Bulgaria, and embrace a new cultural experience.

• Deliver exceptional customer service to Hungarian-speaking clients via phone, email, and chat.
• Assist customers with inquiries and issues related to products and services, ensuring a positive experience.
• Document interactions accurately and efficiently, maintaining up-to-date records for analysis and reporting.
• Collaborate with team members and other departments to resolve complex customer issues.
• Provide feedback and suggestions for improving customer service processes.
• Stay informed about product knowledge and industry trends to offer relevant support to customers.

Only candidates willing to relocate to Sofia, Bulgaria are considered.