Senior Salesforce Consultant

Our client is a leading international manufacturing company in the Technology & Telecoms industry, focusing on digital transformation and CRM optimization using Salesforce Sales Cloud and Service Cloud.

• 5+ years of professional experience working with Salesforce.
• Strong knowledge of Salesforce Sales Cloud and Service Cloud.
• Experience designing Salesforce solutions, data models, and business processes.
• Background in Salesforce consulting, solution design, platform ownership, or architecture.
• Solid understanding of Salesforce administration and declarative development tools, including Flow.
• Experience managing Salesforce enhancement projects and platform evolution.
• Ability to understand both business requirements and technical constraints.
• Strong stakeholder management and communication skills.
• Experience working with cross-functional teams and business leaders.
• Professional English communication skills (B2 level or higher).
• Proactive mindset with strong ownership and problem-solving skills.

• Own and drive the development of Salesforce Sales Cloud and Service Cloud.
• Design scalable Salesforce solutions, architecture, and data models aligned with business objectives.
• Define and manage the Salesforce roadmap in partnership with business stakeholders.
• Analyze business processes and recommend improvements to support sales and customer service operations.
• Act as the primary liaison between business teams, IT, and implementation partners.
• Lead solution design workshops and translate business requirements into scalable Salesforce solutions.
• Oversee platform governance, best practices, and data quality standards.
• Manage and optimize integrations between Salesforce and other business systems, including ERP, data warehouse, and third-party applications.
• Support continuous platform adoption and ensure Salesforce delivers business value across the organization.
• Create reports, dashboards, and analytics that support strategic decision-making.
• Collaborate with external vendors and implementation partners to drive platform enhancements and projects.
• Provide expert guidance on Salesforce capabilities and future platform opportunities.