Senior Customer Service Specialist with German
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SeniorFull-time
#410799·Dodano 7 dni temu·2
Źródło: nofluffjobs.comTech Stack / Keywords
Customer ServiceInterpersonal skillsCommunication skillsAnalytical skillsProblem-SolvingOrganizational skillsTime managementMS Office
Wymagania
- Fluent competency in German and English (verbal and written)
- Previous experience in customer service
- Excellent interpersonal and communication skills
- Logical and analytical approach to problem solving
- Confidence in employing basic math skills, particularly mental arithmetic
- Strong organizational and time management skills
- Ability to learn quickly and work under pressure
- Literacy in MS Office
- Good working knowledge of any additional European language is an advantage
Obowiązki
- Providing front-line support to clients across phone, email, web chat, WhatsApp, and social media in German and English
- Answering queries from the client base on all products and platforms
- Resolving disputes
- Providing clients with technical support for front-end platforms and chart packages
- Conducting audit checks and client administration tasks
- Participating in and running various local and international projects or initiatives
Antal
1008 aktywnych ofert