(Senior) Manager Collections (m/f/d)

Sport Alliance builds technology powering fitness and wellness businesses worldwide, including management platforms, payment solutions, and member-facing applications. The company operates globally and focuses on scaling its solutions across multiple markets.

• 4–8 years of experience in Collections, Accounts Receivable, or Finance operations
• Fluent in German, English, and Polish
• Solid understanding of dunning processes, financial risk assessment, and dispute management
• Hands-on experience with collection tools and ERP systems
• Strong negotiation skills and experience managing stakeholders at all levels

• Own complex collections cases and high-priority client relationships end-to-end
• Decide on write-offs and credit notes, monitor receivables/aging balances with focus on high-impact accounts
• Investigate and resolve payment delays and disputes with internal teams
• Analyze aging reports and payment patterns to reduce DSO and develop strategies for high-risk accounts
• Drive improvements to collection tools and dunning processes
• Deliver accurate cash collection forecasts
• Act as the go-to person for key client relationships and cross-functional disputes (Finance, Sales, Account Management, Operations)
• Keep clean records of all collection activity