Site Reliability Engineera

Join a team responsible for ensuring the reliability, availability, and operational excellence of large-scale distributed platforms in a fast-paced, global environment.

• Strong experience in Site Reliability Engineering (SRE) and incident management/incident command.
• Hands-on software engineering background with Python and/or Kotlin.
• Experience with distributed systems, systems design, and high-availability architectures.
• Knowledge of observability and monitoring tools such as Datadog and Chronosphere.
• Experience with incident management platforms including PagerDuty and Rootly.
• Strong troubleshooting, debugging, and production support skills.
• Understanding of SLA-driven operations, impact assessment, and severity management.
• Experience with APIs, system integrations, and operational automation.
• Excellent communication skills, including executive-level stakeholder communication.
• Ability to make decisions under pressure and work effectively in global follow-the-sun environments.

• Lead and coordinate production incident response activities.
• Drive incident communication and status updates to internal and external stakeholders.
• Monitor platform health, identify reliability risks, and implement improvements.
• Investigate and resolve complex production issues across distributed systems.
• Develop automation solutions to reduce operational overhead and manual work.
• Collaborate with engineering, platform, and operations teams to improve service reliability.
• Manage observability, monitoring, and incident tooling.
• Support operational handoffs and continuous improvement of incident management processes.