Transformation & Process Excellence Lead (m/f)

For our Client, we are looking for an experienced professional to join their dynamic and continuously growing organization as a Transformation & Process Excellence Lead. In this role, you will play a key part in driving business transformation, operational excellence, and continuous improvement across the GBS organization.

• 5+ years of experience in Finance, Accounting, Quality Assurance or Process Excellence, preferably within a global SSC/GBS environment
• Solid understanding of Finance processes, particularly General Ledger (GL/R2R)
• Proven experience in process improvement, productivity initiatives and/or transformation projects
• Strong stakeholder management and communication skills, with the ability to work effectively across different levels of the organization
• Experience in managing productivity or savings initiatives and reporting measurable results to senior management
• Strong analytical and problem-solving skills, with the ability to turn data into actionable insights
• Good working knowledge of SAP and MS Office/Excel
• Experience with Lean, Six Sigma or other process improvement methodologies is an advantage
• Fluent English, both written and spoken (at least B2 level)

• Monitor and improve the quality and efficiency of GBS processes
• Identify root causes of issues and drive corrective and preventive actions
• Lead process improvement and transformation initiatives across GBS
• Identify and track productivity and cost-saving opportunities, including FTE savings
• Manage the GBS productivity pipeline and measure the impact of improvement initiatives
• Work closely with FP&A to validate savings and financial benefits
• Define and monitor key KPIs and quality metrics and report results to senior management
• Partner with Finance, Operations, IT and other teams to implement process improvements and automation
• Support teams in adopting best practices and continuous improvement standards
• Monitor the sustainability of implemented improvements and ensure expected benefits are delivered
• Identify risks and proactively address potential issues affecting productivity and performance
• Promote a data-driven culture and continuous improvement mindset across GBS