Consultant - Client Implementation

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories.

• Experience in business consulting, financial industries, payments, or technology/operations teams.
• Strong knowledge of IT systems, project management, infrastructure, and applications.
• Results-driven, client-focused, and curiosity about payments and technology.
• Preferable experience within financial industries or payments ecosystem projects.
• Demonstrated strong technical ability with past experiences, ideally cross-regional projects.
• Business consulting background with focus on project management and solutioning.
• Ability to influence stakeholders, negotiate, and manage competing priorities.
• Excellent English verbal and written communication skills including business documentation and presentations.
• Additional European languages are a plus.
• Proficiency with MS Office tools such as Project, Excel, PowerPoint, Word, Visio.
• Strong time management, organizational, analytical, and planning skills.
• Ability to translate complex technical concepts into business language.
• Proven client relationship management success.
• Self-starter able to work effectively in teams, multitask, and meet deadlines.
• Preferred project management certifications.
• Strong technical aptitude to absorb and apply technical information.
• Experience providing technical and consultative support and identifying client business needs.
• Knowledge of Artificial Intelligence (AI) concepts and applications for value creation.

• Deliver implementation services for Visa clients in the EU region, ensuring scope, expectations, and timelines are met or exceeded.
• Coordinate directly with clients to understand requirements, support new program installations, conversions, and maintenance requests.
• Manage diverse project initiatives using project management best practices and Visa’s Global Implementation policies.
• Assume full accountability for projects to achieve high NPS, timely product activation, and budget adherence.
• Ensure a solid handover from CSM teams to expedite project execution.
• Work with internal and external teams to manage risks, resolve delays, and maintain momentum.
• Maintain timely project plan updates and act on risks with corrective plans.
• Collaborate with Visa technology and product teams to understand new initiatives impacting client programs.
• Handle non-routine processing or change requests related to client initiatives.
• Own daily workflow, proactively resolve issues, meet deadlines, and request guidance as needed.
• Identify and recommend process improvements to enhance efficiency and client satisfaction.
• Build strong relationships with internal stakeholders and client teams.
• Prepare and maintain project artifacts aligned with Visa and client requirements.
• Manage internal and external project communications with consistent stakeholder updates.
• Report project progress, accomplishments, and deliverables to management.
• Support training to internal and cross-functional teams as needed.
• Support occasional after-hours work for configuration changes, post-production validation, or major project go-live.

Visa requires at least 3 days in office; expectations of these days will be confirmed by the Hiring Manager.

Visa is an Equal Employment Opportunity (EEO) employer providing consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, veteran status, and considers applicants with criminal histories consistent with applicable laws.