Technical Product Manager

SoftServe is the hiring company. The role involves managing complex enterprise technology products and platforms within companies of 100+ employees, with experience in IT consulting, SaaS, digital platforms, enterprise IT, or large-scale transformation programs. The candidate should be familiar with enterprise frameworks like TOGAF, ITIL, COBIT, and Zachman.

• 5+ years of experience in product-driven technology environments such as IT consulting, SaaS, digital platforms, enterprise IT, or large-scale transformation programs
• 2+ years of experience as a Technical Product Manager, Platform Product Manager, or Enterprise Product Lead within organizations of 100+ employees
• Experience owning complex, technology-intensive products or platforms across architecture, data, integrations, and infrastructure layers
• Knowledge of enterprise frameworks and IT governance standards such as TOGAF, ITIL, COBIT, or Zachman, and ability to apply them to pragmatic product decisions
• Hands-on experience translating ambiguous business requirements into scalable technical solutions and product roadmaps
• Openness to act as a trusted advisor to clients and stakeholders balancing business value, technical feasibility, and delivery constraints
• Familiarity with delivering complex digital products on time and within budget while optimizing scope and prioritization
• Proficiency in technical architecture fundamentals, including cloud, APIs, microservices, data platforms, and integration patterns
• Experience in data governance, platform scalability, security, and compliance considerations
• Readiness for leading cross-functional engineering teams and collaborating with architects, DevOps, data engineers, and solution consultants
• Strong change management and stakeholder alignment skills
• Proficiency in English for working across global, cross-functional environments

• Own and drive technical product vision and architecture direction for complex enterprise solutions
• Provide technical product leadership during presales and discovery phases by shaping scalable solution blueprints before delivery starts
• Translate enterprise strategy into clear product roadmaps, epics, and prioritized backlogs
• Bridge business strategy and engineering execution by defining system boundaries, clarifying integration points, identifying technical risks early, and structuring scalable product increments
• Represent and orchestrate capabilities across Centers of Excellence such as AI, Cloud, Data, and Engineering to ensure the right expertise is embedded in solution design
• Lead and coordinate cross-functional product and engineering teams across SoftServe, client, and partner stakeholders
• Structure and document business cases, ROI hypotheses, and measurable product KPIs
• Contribute to enterprise presales initiatives by framing problem statements, defining MVP scope, comparing solution options, and articulating technical trade-offs
• Act as the client’s technical product advocate to ensure alignment with business outcomes, scalability-focused architecture decisions, and measurable delivery milestones
• Establish success metrics, including KPIs or OKRs, adoption targets, and scalability criteria for enterprise solutions
• Identify opportunities for platform optimization, automation, AI enablement, and continuous process improvement
• Maintain product ownership while fostering trust with senior client stakeholders

Leadership role:

• Lead people: hire, onboard talent, build trust and inclusion, set clear priorities, coach growth, deliver results, and lead change aligned to company values
• Lead business: deliver client value through business understanding, market and financial insight, global collaboration, and continuous improvement

SoftServe is an equal opportunity employer. Qualified applicants will receive consideration regardless of race, color, ancestry, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, citizenship, disability, health condition, marital or family status, veteran status, or any other characteristic protected by applicable law.