Senior UX Researcher

Square One Resources is looking for a Senior UX Researcher responsible for conducting user research supporting the development of digital products in a global environment.

• 3–5 years of experience in UX research, user research, usability testing, or product design research for digital products.
• Practical experience managing research projects independently from briefing to analysis and presentation.
• Strong knowledge of qualitative and quantitative methods including in-depth interviews, usability tests, field research, surveys, card sorting, and basic product data analysis.
• Experience working with teams using Agile methodology.
• Ability to independently define research problems, select methods, and manage the entire research process without supervision.
• Experience with complex digital products, data analytics, AI-based solutions, or system migration projects is an advantage.
• Strong communication skills.
• Proactive, independent, and practical approach to problem solving.

• Plan and conduct end-to-end UX research using qualitative and quantitative methods.
• Perform generative and evaluative research such as user interviews, usability testing, field studies, surveys, and card sorting.
• Analyze qualitative and quantitative data and translate findings into actionable recommendations for product and design teams.
• Integrate regular user research into agile product development cycles.
• Collaborate closely with Product Managers, UX/UI Designers, and Engineers to align user needs with business goals and technical feasibility.
• Monitor user experience quality using metrics like SUS, task success rate, and time-on-task.
• Analyze existing user journeys, identify friction points, and propose simplifications and improvements.
• Present research results and build compelling narratives around insights and recommendations for key stakeholders.
• Support product teams in data-driven and user-centered decision making.