Senior Oracle Eloqua Platform Specialist

Oracle Eloqua specialist role providing advanced functional and technical expertise across campaign, journey, and lifecycle enablement.

• Significant hands-on experience with Oracle Eloqua in complex enterprise or multi-market environments.
• Expertise in Campaign Canvas, Program Canvas, Program Builder, Contact Washing Machine, advanced segmentation, shared filters/lists, CDOs, and data cards.
• Knowledge of contact and account data models, dynamic content, field merges, forms, progressive profiling, lead scoring/routing, Eloqua Insight, and platform administration.
• Strong understanding of Eloqua data structures, field relationships, Bulk API 2.0, REST/Application APIs, SFTP, auto-synchs, external calls, data priority, and reconciliation.
• Ability to use SQL-style logic and data analysis for diagnosing segmentation, mapping, and data-processing issues.
• Ability to translate objectives and audience requirements into complex lifecycle and always-on journey designs across acquisition, nurture, conversion, ownership, aftersales, and retention.
• Experience developing scalable patterns for multi-market rollout, contact strategy, frequency rules, eligibility, suppression, and journey conflict management.
• Strong diagnostic ability to trace contact movement, investigate CDO/contact-data issues, identify incorrect mappings or dependencies, and distinguish Eloqua issues from upstream data/integration problems.
• Working knowledge of GDPR, consent, subscription/preferences, contact-level security, data retention, frequency management, and four-eyes QA.
• Strong analytical, documentation, and stakeholder communication skills.
• Fluent written and spoken English.

• Design, build, and optimise complex Eloqua Campaign Canvas and Program Canvas solutions, including multi-step journeys, decision logic, re-entry/exit rules, wait logic, and complex routing.
• Develop advanced Program Builder and Contact Washing Machine workflows for data normalization, field population, routing, and preparation.
• Create advanced segmentation using contact fields, shared filters/lists, behavioural and date-based criteria, nested logic, and Custom Data Objects (CDOs).
• Design and configure CDOs/data cards and their relationships with contacts, segmentation, campaign logic, and lifecycle programmes.
• Translate lifecycle, audience, and business requirements into scalable Eloqua configurations and reusable journey patterns.
• Configure and troubleshoot advanced Eloqua capabilities including dynamic content, field merges, forms and form processing, progressive profiling, lead scoring, and lead routing.
• Support complex data-driven requirements involving Eloqua APIs, SFTP, auto-synchs, external calls, and imported audience data.
• Investigate complex Eloqua issues involving campaign logic, Program Builder, segmentation, CDOs, data processing, configuration, or unexpected contact behaviour.
• Collaborate with Integration Specialists and Solution Architects on issues crossing Eloqua and other systems.
• Provide independent functional QA of complex developments and document solution designs, reusable patterns, configuration decisions, and troubleshooting outcomes.

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