ChromeOS Sustaining & Release Engineer

We are looking for an engineer to take care of bug triage, root cause analysis and release engineering for a fleet of ChromeOS hardware used in a large enterprise video-conferencing hardware program. The role involves managing the operational lifecycle of release candidates, first-line bug triage and software mitigation across ChromeOS devices, meeting-room hardware bundles, firmware, and AV peripherals.

• Proven engineering experience in Chromium OS and the Linux kernel including driver debugging, CVE backporting, and core subsystem troubleshooting such as USB, display pipelines, audio routing, and power management.
• Experience managing release candidate lifecycles, branch qualification, and build pipelines for embedded or OS-level platforms.
• Proficiency in complex system log parsing, crash dump analysis, and multi-device interaction debugging.
• Working experience with distributed version control and code review systems (Gerrit, Git) and with enterprise issue-tracking platforms (e.g., Jira).
• Ability to cover a mandatory 4-6 hour daily overlap with US Eastern Time.
• Automation mindset with comfort using AI-assisted tooling and scripts to accelerate triage, root cause analysis, and release work.

Nice to have:

• Experience with video-conferencing-room hardware architecture and peripheral firmware integration (e.g., cameras, soundbars, touch controllers).
• Exposure to large internal monorepo-based engineering ecosystems, OS-vendor source-code overlays, and data-analysis tooling like SQL and BigQuery.
• Experience maintaining custom OS distributions, U-Boot-style bootloaders, and firmware-update utilities for legacy embedded compute units.

• Own first-line triage of inbound bug reports: classification, priority tagging, component assignment, duplicate identification.
• Perform root cause analysis by extracting and parsing system logs, crash dumps, and trace data; reproduce complex multi-device and peripheral interaction bugs.
• Author, review, and submit best-effort software patches for identified defects; verify cherry-picked fixes in release branches.
• Manage release candidate operations end to end: branch cuts, nightly build qualification, RC validation, enforce release-blocking criteria, publish sign-off dashboards.
• Meet operational SLAs including timely triage and defect escape rate targets.
• Work daily within internal engineering infrastructure including code review, repository tooling, telemetry, debugging, and access-management systems.
• Contribute to moving the team toward generative AI / agentic workflows to automate manual steps in bug triage and release operations.