Digital Adoption Specialist – Microsoft 365 & Copilot – Gdańsk

Arla is a global leader in the dairy industry, committed to enabling good food choices that make life better, providing people with nourishment, and ensuring responsible care at every step. The role is part of the End User Devices – Microsoft 365 Product Team within Arla.

• Practical knowledge of Microsoft 365, especially Teams, Outlook, SharePoint, OneDrive, and Copilot
• Strong communication, facilitation, and presentation skills
• Ability to work independently and take ownership to implement ideas
• Willingness to learn through researching, testing, and asking questions
• Confidence in using feedback and usage data to improve adoption
• Willingness to travel occasionally to support face-to-face enablement
• Opportunity to strengthen Microsoft 365 knowledge via Microsoft Learn materials including preparation for MS-900 and AB-900 certifications
• Foundation in change or project management is valued and can be developed in the role

• Understand colleagues' working needs and translate them into practical Microsoft 365 and Copilot use cases
• Drive adoption via onboarding, workshops, hands-on sessions, follow-ups, and stakeholder engagement
• Create clear and engaging adoption materials such as quick guides, videos, checklists, and communication packs
• Build and support a network of champions and super-users across functions and sites
• Use feedback and usage data to identify adoption gaps, measure progress, and improve the adoption approach

The administrator of data is Arla Global Financial Services Centre Sp. z o.o. based in Gdańsk, Poland. Candidates have rights under data privacy laws, including access, rectification, deletion, and objection to data processing. Providing personal data required by labor law is mandatory, other data is voluntary. Data will be processed for recruitment purposes and potentially for future recruitment upon consent. Consent can be withdrawn at any time.