Junior Desktop Support Technician
Tech Stack / Keywords
Firma i stanowisko
QLOC offers first-class services for the video game industry, including development, art, testing, and localization. They collaborate with major industry players such as EA, Capcom, Warner Bros., CD PROJEKT RED, Activision, and BANDAI NAMCO Entertainment. The company works on major gaming platforms and technologies including games powered by Unreal Engine, Frostbite, and REDengine. Some projects include Cyberpunk 2077, Mortal Kombat, Dark Souls Remastered, and The Witcher 3: Wild Hunt.
Wymagania
- Very good knowledge of Microsoft Windows 10/11 and MS Office at configuration and troubleshooting level
- Knowledge of working in a domain environment
- Very good knowledge of computer hardware construction and operation
- Independence, conscientiousness, meticulousness, responsibility, and regularity
- Ability to work under time pressure
- Communicative and team working skills
- Good command of spoken and written English
- Very good knowledge of the Polish language
- Openness and readiness for continuous learning and qualification improvement
Nice to have:
- Ability to solve problems with video games (PC, consoles)
- Higher education in a relevant major or currently studying
- Experience in a similar position
Obowiązki
- Installing, reinstalling, updating, and repairing hardware and software
- Diagnosing and repairing faults in computer systems and applications during software testing
- Providing technical support to company employees via personal contact, phone, or email
- Maintaining technical care of IT equipment
- Handling purchase and records of IT equipment
- Preparing jobs for new employees
- Preparing reports for superiors
Benefity
- Full-time employment contract
- Shift work from 7 a.m. to 9 p.m.
- Daily contact with the latest technologies and top-class computer hardware
- Opportunity to broaden qualifications by obtaining official Microsoft certificates
- Co-financing of the Multisport package after a trial period
- Co-financing of private medical care after a trial period
- Workplace in a modern office building
- Working in a young, friendly team
- Dragons Academy knowledge and skills exchange events
- Dragothon internal sports challenge with prizes
Inne informacje
We believe in creating equal opportunities for all candidates regardless of background and emphasize diversity and integration. All qualified candidates will receive fair consideration. Personal data processing information and whistleblower procedures are provided by the company in line with legal requirements.
QLOC S.A.
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