Senior Software Engineer

AirHelp is the world’s #1 flight compensation company, combining proprietary travel technology and passenger intelligence to support millions of travelers throughout their journey.

Key Metrics & Services:

• Over 3 million passengers successfully paid compensation to date.
• More than 15 million passengers protected during flights (AirHelp+).
• Flight Tracking mobile app exceeded 1 million downloads in the first year.
• Active collaborations with over 140 online travel agencies (OTAs), airlines, and insurers.

Operational Scale & Infrastructure:

• Dedicated technology teams developing scalable travel-tech solutions.
• The world's largest network of specialized air passenger rights lawyers.
• A 400+ person global team operating across 5 offices worldwide.

• At least 3 years of professional experience as a Developer in Test, Engineer in Test, or SDET at mid or senior level.
• Strong coding skills in Ruby/Rails, JavaScript, or TypeScript, with clean and maintainable code.
• Hands-on experience with Playwright, Cypress, Selenium, or similar automation tools.
• Experience testing RESTful APIs with Bruno, Postman, or similar tools.
• Experience with contract testing such as Pact.
• Working knowledge of CI/CD platforms, especially GitHub Actions.
• Experience with AI-assisted testing tools or strong willingness to experiment with them.
• Strong analytical and troubleshooting skills, including diagnosing flaky tests, race conditions, and integration issues.
• Proficiency with Git and collaborative development workflows.
• Ownership of delivered solutions, including monitoring and fixing them.
• Clear communication and effective cross-functional collaboration in an agile environment.
• Strong spoken and written English.

Nice to have:

• Experience with GitHub Actions.
• Data analysis skills.
• Problem-solving abilities.
• Strong communication skills.
• Understanding of Agile methodologies.

• Design, develop and maintain automated unit, integration, API, end-to-end, regression, and performance tests.
• Build shared test automation frameworks, libraries, and utilities.
• Integrate tests with GitHub Actions CI/CD pipelines.
• Introduce contract testing between services.
• Use Sentry, Grafana, and ELK data as quality signals.
• Collaborate with security, developers, and product management on test strategies and risk areas.
• Develop performance, load, and stress tests with k6.
• Analyse failures and incidents, identify root causes, and reduce regression risk.
• Use and evaluate AI-assisted tools for test generation, exploratory testing, and test data.