Business Analyst - Content Systems

WPP Enterprise Solutions designs, builds, and operates growth systems for competitive businesses, focusing on business transformation and marketing modernization with a global team of 12,000 experts. The company collaborates with partners like Adobe, AWS, Braze, Google, Microsoft, Salesforce, and Shopify, and innovates in AI to deliver tailored growth solutions. VML, a part of WPP, supports these transformations through creativity and experience.

• Experience as a Business Analyst on ecommerce or experience projects.
• Experience managing client stakeholders and Product Owners/Managers.
• Ability to run workshops with client stakeholders.
• Hands-on experience as a BA on web content management (CMS) or Digital Experience Platform (DXP) projects (e.g., Optimizely, Contentful, Adobe AEM, Sitecore, Umbraco).
• Experience gathering requirements for content architecture, page templates, component libraries, editorial/publishing workflows, or content migrations.
• Highly proactive, enthusiastic, detail-oriented, professional, and a team player.
• Comfortable working in fast-paced environments and delivering outstanding online experiences.
• Customer-first mindset with maturity and initiative.
• Strong stakeholder management skills.
• Experience with Agile software delivery.
• Business Process mapping and engineering skills.
• Ecommerce and retail/brand experience.
• Production of high quality user stories and acceptance criteria.
• Analysis and design of systems (package integration and bespoke development).
• Ability to work on own initiative.
• Strong communication, interpersonal, presentation, problem solving, time management, organizational, commercial awareness, and business acumen skills.
• Energetic with strong attention to detail.

Nice to have:

• Agile / Scrum master experience.
• Experience working with multiple different ecommerce / experience platforms.

• Gather and document requirements, translating them into user stories and acceptance criteria.
• Plan and facilitate workshops and review customer documentation.
• Identify and recommend solution options, assessing technical and business suitability.
• Present proposals to clients and work with scrum/delivery teams through to go-live.
• Analyze business systems to recommend efficiencies.
• Provide work estimates in conjunction with Project/Programme Managers.
• Communicate and collaborate with developers, testers, and end users to ensure quality.
• Provide training to new system users as required.
• Plan and work flexibly to meet deadlines.
• Keep up to date with technical and industry sector advances.
• Maintain client relationships at all organization levels.
• Escalate business critical situations effectively.
• Manage internal and external situations and relationships.

This is a full-time position located in Poland. The selection process and application must be conducted in English. Candidates will need to collaborate with a UK project team with availability until 18:00 PL time. The recruitment process uses AI exclusively for secure, objective note-taking, with an opt-out available. Equal opportunity employer statement and whistleblower policy compliance are noted.