Sales Admin Specialist (Front Office) with Italian, English and Polish

Randstad Polska is partnering with BRIDGESTONE to build a high-impact operational team in Poznan to support the company's European commercial operations. This newly established team focuses on transitioning and establishing critical sales processes relocated from other regions.

• University degree in business, economics, or related field
• 2–4 years of experience in sales administration or customer service
• Proficiency in SAP and rebate management tools such as Pricefx and xSuite
• Strong analytical and organizational skills
• Experience with claims workflows and credit note issuance (preferred)
• Familiarity with EMEA regional pricing and compliance standards (preferred)
• Ability to work in a matrix environment and manage cross-functional coordination (preferred)
• Language skills: Italian C1, Polish B2, English B2
• Attention to detail and accuracy
• Strong communication and collaboration skills
• Ability to manage multiple priorities and meet deadlines
• Problem-solving mindset and continuous improvement orientation
• Adaptability to work in a dynamic, matrix environment

• Administering standard and tactical discounts, including pre-order schemes and special price conditions in SAP
• Maintaining rebate agreements and condition contracts, ensuring correct setup of rebate reasons and thresholds
• Monitoring accruals and ensuring proper reporting and reconciliation
• Collaborating with pricing and finance teams to validate rebate logic and ensure alignment with G/L accounting
• Supporting automation initiatives and participating in testing of rebate settlement flows and memory optimization
• Maintaining documentation for audit and compliance purposes
• Managing customer claims across categories such as price discrepancies, sales segmentation issues, VAT errors, and service failures
• Coordinating with other teams to validate claims and issue credit/debit notes in a timely manner
• Ensuring accurate input and maintenance of customer master data in collaboration with the Master Data team
• Supporting monthly closures and reporting activities
• Driving continuous improvement initiatives in sales administration processes

Employment agency entry number 47. This job offer is intended for people over 18 years of age.