IT Administrator

At SINGU, the mission is to become Europe’s leading platform for managing warehouse, logistics, retail, and multi-site commercial real estate portfolios. The unified CAFM platform powers daily operations of over 250 million m² of real estate worldwide, managing 100,000+ buildings across 35+ countries. The company has grown through acquisitions and partners with global leaders such as Prologis, ECE, CTP, Hillwood, Logicor, GLP, and Unibail-Rodamco-Westfield.

• 4+ years of hands-on experience in internal IT, IT support, or systems administration in multi-site or distributed businesses.
• Solid knowledge of Microsoft 365 tenant administration: Entra ID, Exchange Online, Teams, SharePoint, and licensing.
• Experience supporting Windows and macOS endpoints and managing them via MDM (Intune, Jamf, Kandji, or similar).
• Applied networking fundamentals: DHCP, DNS, VLANs, Wi-Fi, VPN, firewall rules.
• Scripting skills to automate routine work, preferably PowerShell.
• Use of AI tools for scripting, documentation, research, and troubleshooting from day one.
• Proven ability to run projects end-to-end including migrations, rollouts, and clean-ups.
• Patience and clarity with non-technical colleagues; treat tickets as individuals.
• Security-aware practices: least privilege, no shared credentials, explainable shortcuts.
• Professional English for international team communication; Polish for local support.

• Run the internal helpdesk: triage, resolve and escalate requests within agreed SLAs.
• Execute joiner, mover, and leaver processes including accounts, licenses, group memberships, mailboxes, and hardware.
• Administer Microsoft 365 and internal applications: users, groups, licenses, shared mailboxes, Teams, SharePoint, CRM, ERP, HR, finance, and ticketing tools.
• Manage identity and access: SSO, MFA enrollment, conditional access, role and group assignments, privileged account hygiene.
• Own device lifecycle across Windows and macOS including procurement, build standards, MDM enrollments (Intune, Jamf or equivalents), patching, repairs, replacements, secure wipe and disposal.
• Support offices and networks: Wi-Fi, switches, firewalls, VPN, DNS, connectivity, printers, meeting-room AV, including office moves.
• Administer AI tooling: seats, workspace configuration, spend, and support colleagues.
• Deliver consolidation projects: merging Microsoft 365 tenants post-acquisition, mailbox and data migration, decommission legacy systems.
• Build integrations to automate data movement between internal systems.
• Verify backup and recovery effectiveness for internal systems.
• Automate repetitive tasks with scripting (PowerShell, Microsoft Graph or equivalents), leveraging AI.
• Write and maintain documentation: runbooks, asset and license records, guides, and security audit evidence.
• Implement information security baselines and escalate anomalies.