Conduct Analyst

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories.

• Excellent written and verbal communication skills, with ability to communicate effectively with all levels of management, auditors, and regulators.
• Structured and well organised, able to prioritise multiple tasks and bring projects to closure.
• Ability to meet deadlines in a fast-paced environment.
• Strong interpersonal skills and ability to influence others.
• Well-developed analytical and problem-solving skills, with ability to assess issues and produce data-based analysis.
• Excellent teamwork skills, ability to manage competing priorities, and attention to detail.
• Good understanding of the FCA handbook.

• Performing conduct assessments on clients relating to products, fair value, customer support, and customer understanding (including vulnerable customers).
• Identifying potential areas of concern that may impact Currencycloud and suggesting remediation steps where appropriate.
• Documenting findings in concise reports clearly identifying risk areas and next steps.
• Making recommendations regarding the nature of the client relationship based on review findings.
• Conducting follow-up reviews and assessments to monitor remediation progress.
• Presenting findings to senior stakeholders as part of Currencycloud’s risk management framework.
• Supporting creation and review of conduct policies, procedures, guidance, and training.
• Supporting delivery of internal and external training.
• Working closely with the wider Conduct Risk team to incorporate conduct findings into overall external client risk assessment.
• Supporting the wider regulatory team with internal client enquiries.
• Engaging in continuous knowledge development on relevant regulations, industry best practices, tools, and techniques.
• Assisting with other tasks as required by the business to meet evolving needs and priorities.

Visa is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration regardless of race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Visa also considers qualified applicants with criminal histories consistent with EEOC guidelines and local law. The role requires hybrid working with an expectation of 3 days per week in the Warsaw office.