Senior Business Analyst (Insurance AI Transformation)

Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. They bring together the perspective of a software engineer, the knowledge of a technical recruiter, and the vision of a business builder to provide recruiting, staff augmentation, and outsourcing services.

• Approximately 5–10 years of professional Business Analysis experience.
• Strong experience working in the insurance industry.
• Proven experience translating complex business rules into functional requirements and user stories.
• Strong experience with process mapping, workflow analysis, and business-process optimization.
• Experience facilitating requirements workshops with both business and technical stakeholders.
• Hands-on experience defining UAT criteria and supporting business validation.
• Experience working on digital transformation, automation, data, or AI-related delivery initiatives.
• Fluent professional English.

Nice to have:

• Experience with insurance claims, underwriting, policy administration, customer service, or related core insurance processes.
• Experience working with legacy insurance platforms and complex business-rule environments.
• Exposure to AI, automation, analytics, or intelligent workflow transformation.
• Experience working across distributed or multi-squad delivery environments.

• Collaborate with insurance business units to identify, prioritize, and define high-impact AI use cases.
• Translate complex business problems and legacy insurance rules into detailed functional requirements.
• Create clear user stories, process definitions, and business acceptance criteria.
• Map and analyze end-to-end insurance workflows to identify automation and optimization opportunities.
• Facilitate requirement workshops and collaborative design sessions between business and technical teams.
• Act as the bridge between business stakeholders, data/AI teams, and engineering squads.
• Define objective UAT criteria and validate delivered AI capabilities against business expectations.
• Conduct gap analyses between new AI capabilities and existing customer-facing processes and channels.
• Support prioritization, scope clarification, and requirement refinement throughout delivery.
• Ensure business requirements remain aligned with operational, regulatory, and customer needs.

Contractor assignment from October 2026 to July 2027 with potential extension; must be Europe-based, preferably Central and Eastern Europe; fluent English required; strong AWS experience is highly preferred; initial qualification followed by technical and client interviews.