EUS Tower Lead

Capgemini is a global business transformation partner specializing in AI, cloud, and data solutions with over 410,000 team members in more than 50 countries. The company supports enterprises in digital workplace transformation and employee experience by delivering innovative, scalable solutions.

• Minimum 5 years of experience in presales, solution management, or development focused on End User Services, Employee Experience, or Digital Workplace environments.
• Proven experience supporting workplace transformation initiatives including Microsoft 365, virtual desktop solutions, endpoint management, workplace security, application transformation, or user experience management.
• Strong understanding of End User Services such as Service Desk, Onsite Support, Workplace Services, and Modern Workplace operating models.
• Solid knowledge of Microsoft technologies including Microsoft 365, Azure AD, Intune, MECM/SCCM, AVD, Citrix, Windows platforms, or related workplace technologies.
• Experience managing full presales lifecycle: requirements analysis, solution scoping, RFI/RFP/RFQ responses, and client presentations.
• Commercial acumen to perform cost estimations, build cost models, assess risks, and develop business cases, Statements of Work, and documentation.
• Ability to engage and influence senior stakeholders including executive and CxO-level audiences.
• Experience leading or coordinating solution development in multidisciplinary bid teams, guiding SMEs and stakeholders.
• Fluent English communication skills (B2 level) with ability to translate technical capabilities into business value for clients.

• Lead end-to-end development of End User Services solutions across transition, run, and transformation phases for complex client engagements.
• Own EUS Tower contribution throughout the presales lifecycle, including requirements analysis, solution scoping, RFI/RFP responses, and client presentations.
• Collaborate with bid managers, solution architects, SMEs, and other tower leads to define integrated client solutions.
• Develop solution cost models covering effort estimations, licensing, hardware, software, third-party services, and assumptions.
• Support preparation of commercial and contractual deliverables, including Statements of Work, Service Level Agreements, and documentation.
• Engage with clients, senior stakeholders, and partners to present, defend, and refine proposed solutions and value propositions.
• Drive alignment across delivery teams, suppliers, and stakeholders to clarify responsibilities, assumptions, dependencies, risks, and opportunities.
• Leverage market trends, competitive intelligence, and industry best practices to identify workplace transformation opportunities and enhance the Employee Experience portfolio.

Informujemy, że administratorem danych jest Capgemini Polska Sp. z o. o. z siedzibą w 02-092 Warszawa, ul. Żwirki i Wigury 16a. Dane osobowe przetwarzane są w celu realizacji procesu rekrutacji. Podanie danych obowiązkowych jest obligatoryjne zgodnie z Kodeksem pracy. Zgoda na przetwarzanie danych może być wycofana w dowolnym momencie. Odbiorcą danych jest serwis Rocket Jobs oraz podmioty powierzające przetwarzanie danych związane z rekrutacją.