Business Systems & Process Analyst

Global biotechnology company focused on developing innovative therapies for serious diseases. It combines scientific research with advanced technology to deliver impactful treatments and improve patient outcomes worldwide.

• 4+ years of configurations and integrations experience preferably in contract lifecycle management.
• Hands‑on experience creating workflows, tables, rules, and UI customizations.
• Experience with enterprise systems such as OneTrust, SAP, Ariba, Workday, Salesforce or other platforms.
• Familiarity with Jira, Azure DevOps, or other backlog management tools is preferred.
• Knowledge of master data flow, vendor lifecycle processes, and contract management is preferred.
• 2+ years of experience with Agiloft configurations is preferred.

• Lead requirement-gathering and discovery sessions for configuration enhancements, workflow improvements, and integration updates.
• Document detailed business requirements, process flows, user stories, and use cases to support development and configuration efforts.
• Facilitate prioritization of backlog items, ensuring clear alignment with business goals and validated assumptions.
• Translate business needs into actionable functional specifications for technical teams.
• Deliver multiple enhancements and backlog items within the Agiloft platform, including updates to tables, workflows, rules, permissions, dashboard components, and UI/UX.
• Define functional requirements for new and existing system integrations involving Agiloft and external enterprise applications.
• Establish business rules, field behaviors, data validation criteria, and workflow impacts associated with integration-driven enhancements.
• Collaborate closely with developers, architects, and stakeholders to ensure functional requirements are fully understood and accurately reflected in system design.
• Maintain and update integration documentation such as requirement documents, design specifications, and process diagrams in partnership with technical resources.
• Develop comprehensive test cases and acceptance criteria for new configurations, integrations, and enhancements.
• Lead or coordinate functional testing, validate end-to-end scenarios, and manage User Acceptance Testing (UAT) cycles.
• Ensure all solution documentation-including requirements, design documents, test results, and training materials-is complete, accurate, and up‑to‑date.
• Provide change management support, including training content, communication input, and readiness assessments for production deployment.
• Actively monitor progress against timelines, identifying risks, delays, or dependencies early and escalating issues with recommended mitigation actions.