Business Analyst (Medical Management)

Our client is a nonprofit organization dedicated to helping patients access life-saving transplants and improving outcomes for people with blood cancers and other life-threatening conditions. The organization supports patients and healthcare professionals through research, innovative technologies, and comprehensive care programs.

The project involves a cloud-based healthcare application that serves as a central orchestration and integration layer between the client’s internal systems and external donor registries. The application processes standardized message flows supporting patient registration, donor and cord blood searches, HLA testing requests, and related communications required to identify suitable donor matches.

• Experience working as a Business Analyst in complex systems, preferably in the healthcare domain
• Experience working with multiple integrated systems and understanding how changes in one system affect others
• Understanding of system integrations: REST APIs, message brokers, event-driven or similar integration approaches
• Ability to work with databases and use SQL to analyze data and validate system behavior
• Interest in technical aspects of software development and system architecture
• Experience with cloud environments; basic understanding of AWS services and architecture is a strong plus
• Ability to write clear, detailed user stories and technical tickets for backend and frontend teams
• Ability to communicate effectively with both technical and non-technical stakeholders
• Experience working in Agile teams and understanding of Scrum ceremonies
• Proactive attitude and ability to manage several tasks in parallel
• English level B2 or higher

• Gather and clarify requirements from Product, Architecture, and other stakeholders
• Help stakeholders and development teams understand how different systems interact and depend on each other
• Analyze system behavior, integrations, and data flows when new functionality is introduced
• Write clear and actionable user stories for backend and UI development, including system dependencies
• Define acceptance criteria in Given–When–Then format for functional and non-functional requirements
• Work closely with developers to clarify requirements and answer questions during implementation
• Collaborate with QA to ensure test cases match acceptance criteria and help with defect analysis
• Participate in backlog refinement and grooming sessions
• Facilitate discussions between teams when changes affect multiple systems