Kierownik Działu Analiz (k/m/n)

Symfonia, one of the largest Polish software companies, is undergoing a data transformation and seeks a leader responsible for leading the change and driving real value from it.

Twarde kompetencje:

• Minimum 5 years of experience in data analytics, including at least 2 years in a lead or senior position
• Very good knowledge of SQL (mandatory)
• Experience with Power BI or equivalent BI tools
• Practical knowledge of SaaS metrics: ARR, churn, CAC, LTV/CAC, NRR and understanding their business significance
• Knowledge of Data Governance standards and processes with experience in implementation
• Understanding of DWH architecture for effective collaboration with Data Engineers
• Active use of AI tools in analytical work (Copilot, ChatGPT, SQL assistants, or similar)

Miękkie kompetencje:

• Proven proactivity with examples of delivering insights that influenced business decisions
• Ability to persuade and recommend actions based on data
• Business curiosity—asking "why?" proactively before business questions arise
• Managing and developing analytical teams
• Maturity in transformation environments with ambiguity and coexistence of multiple systems and technical debt

Mile widziane:

• Experience in SaaS or software industry
• Knowledge of Salesforce or other CRM tools
• Basics of Data Science or predictive analytics
• Experience in system implementations or migrations (e.g., CRM, ERP)
• Experience building dashboards for C-level executives

Przywództwo zespołowe:

• Leading and developing a team of central and domain analysts (Sales, Marketing, Product/CS, Finance)
• Building a proactive attitude in the team by initiating analyses based on trend observations and business opportunities
• Prioritizing the analytical backlog with business domain leaders
• Regular knowledge sharing and skill enhancement, including active implementation of AI tools in daily analytical work

Dostarczanie wartości biznesowej:

• Proactively delivering insights to sales and marketing teams, going beyond answering questions
• Supervising key organizational metrics: ARR, churn, CAC, LTV/CAC, pipeline velocity, sales conversions
• Identifying data patterns and anomalies impacting business decisions
• Collaborating with marketing to measure campaign effectiveness and attribution
• Translating analysis results into insights and concrete recommendations

Analityka i governance:

• Ensuring consistency of definitions and business logic across reports and models
• Collaborating with Data Engineering team to maintain high data environment quality
• Participating in building and executing data governance policies with Data Owners and Stewards
• Maintaining "single source of truth" for data across the organization

Adopcja AI w pracy analitycznej:

• Actively implementing and promoting AI tools (Copilot, SQL assistants, reporting automation) within the team
• Identifying use cases where AI improves analysis speed or depth
• Establishing standards for responsible AI usage, verification, and documentation of prompts and approaches
• Acting as an ambassador for "AI-assisted analytics" throughout the organization

The administrator of personal data is Symfonia sp. z o.o. and HRtec sp. z o.o., part of the same capital group "Symfonia". Data is processed for recruitment purposes in compliance with applicable laws. Data is not transferred outside the EEA. Users have rights regarding their personal data. Providing data is necessary for recruitment as per labor code. Automated decision-making and profiling are not used.