Dutch Speaking Digital Trust and Safety Analyst - Work In Sofia, Bulgaria

Mercier Consultancy Group is a premier international staffing firm connecting top-tier talent with industry-leading corporations across Europe. The position supports a major global social media platform, focusing on online integrity and content moderation to ensure a secure environment for millions of users.

• Native or fluent Dutch (spoken and written) is mandatory.
• Valid EU passport to facilitate relocation.
• Strong proficiency in English.
• Previous experience in content moderation, customer support, or trust and safety within the social media industry is a significant asset.
• Mature, resilient, and professional mindset capable of handling sensitive digital content.
• Excellent analytical skills and attention to detail.

• Analyze and moderate user-generated content on social media platforms to ensure compliance with community safety guidelines.
• Investigate reports of policy violations, including harassment, misinformation, and sensitive digital content.
• Maintain high levels of accuracy and quality while processing high volumes of data in Dutch.
• Collaborate with cross-functional teams to refine and improve safety protocols in an ever-evolving social media landscape.
• Stay updated on global trends and cultural nuances to better interpret content safety risks.
• Provide detailed feedback on policy trends to stakeholders to help improve the platform's security framework.
• Participate in ongoing training sessions to ensure your expertise in trust and safety remains best-in-class.

This position requires a valid EU passport for relocation purposes.