Microsoft Dynamics 365 CRM Functional Consultant

• Minimum 2 years of experience working with Dynamics 365 CRM or Power Platform-based solutions, ideally as a functional consultant, business analyst, system configurator, or administrator.
• In-depth knowledge of Power Apps or Dynamics 365 CRM applications (experience in one is required) and Power Automate.
• Extensive experience in low-code configuration of model-driven PowerApps or Dynamics 365 CRM applications, including data model, forms, views, charts, business process flows, workflows, and business rules.
• Experience in business analysis and system requirements creation.
• C1 level in spoken and written English.

Nice to have:

• German language.
• Experience working in Agile methodology.
• Experience with XRMToolbox.
• Hands-on experience with Power Pages, Custom Pages, Power BI, AI-builder, Copilot Studio.
• Microsoft certification in Power Platform, Dynamics 365 CRM, or Azure.

• Gather and analyze business requirements, translating them into functional user stories and detailed specifications.
• Configure Dynamics 365 CE: forms, views, business rules, security roles, model-driven apps, and Power Automate flows.
• Manage and work with Azure DevOps Boards, including backlog structuring, user story documentation, acceptance criteria, and tracking delivery progress.
• Facilitate discovery workshops, demos, and functional walkthroughs.
• Support test planning, UAT execution, and defect triage with business teams.
• Ensure functional design aligns with technical architecture and broader CRM solution principles.
• Prepare user guides, configuration documentation, and process flows.