Microsoft Dynamics 365 Senior Functional Consultant

Deloitte is seeking a Dynamics 365 CRM Senior Functional Consultant with over 4 years of relevant experience to lead functional analysis and solution design across CRM implementation projects.

• 5+ years of hands-on experience in Dynamics 365 CE / Dataverse development.
• Strong proficiency in C#, .NET, JavaScript, and modern development frameworks.
• Hands-on experience with plugins, custom workflows, PCF, and Dataverse REST APIs.
• Proven experience integrating CRM with 3rd-party systems via APIs or Azure integration services (Functions, Service Bus, Logic Apps).
• Knowledge of Power Platform ALM, solution management, and Azure DevOps pipelines.
• Understanding of CRM security models, data model design, and performance considerations.
• Solid understanding of Git-based version control (GitHub, Azure DevOps).
• Microsoft certifications: PL-400, PL-200, AZ-204 (strong plus).
• Fluent in English (written and spoken).
• Valid work permit.

• Lead discovery workshops, requirements analysis, process design, demos, and stakeholder walkthroughs.
• Translate complex business needs into solution designs, epics, user stories, acceptance criteria, and functional specifications.
• Design and configure Dynamics 365 CE solutions including data models, forms, views, business rules, security roles, model-driven apps, and Power Automate flows.
• Own functional workstreams and manage delivery backlogs in Azure DevOps, including scope refinement, prioritization, estimation, dependencies, and progress tracking.
• Advise stakeholders on Dynamics 365 and Power Platform capabilities, limitations, best practices, and configuration-versus-customization decisions.
• Collaborate with solution architects and developers on integrations, data migration, security, automation, and non-functional requirements.
• Lead functional testing, support UAT, coordinate defect triage, and ensure delivered functionality meets agreed requirements.
• Review functional deliverables, maintain solution documentation, and mentor less-experienced consultants within the project team.

Valid work permit required.