Technical Product Owner - Rexis Field Service

Roche Digital Technology (RDT) is a global team at the heart of Roche focused on applying cutting-edge digital technologies, including artificial intelligence and data, to the healthcare sector. The team fosters innovation to enable smarter ways of working and drive meaningful breakthroughs for patients worldwide. The position supports the DIA Commercial Customer Service Product by bridging business and technical teams to implement scalable and compliant solutions.

• Demonstrated experience defining tasks, coaching engineers, and driving medium to large-scale technical initiatives.
• Strong analytical skills to understand business processes and translate them into technical specifications.
• Expertise in Agile principles including sprint planning, backlog refinement, and retrospectives.
• Ability to define and enforce non-functional requirements such as scalability, performance, reliability, and security.
• Experience with API-first architectures, integration patterns, and event-driven approaches.
• Familiarity with DevOps and platform engineering practices including CI/CD pipelines, automated validation, and release management.
• Hands-on experience with testing strategies, defect management, IT governance, and system documentation for enterprise platforms.
• Proven commercial acumen managing project budgets and vendor costs.
• Capability to provide strategic technical guidance and promote architectural consistency.
• Exceptional leadership, mentorship, communication, and negotiation skills.
• Full professional fluency in English.

Outcome Accountability & Execution:

• Own the product backlog for assigned systems, prioritizing features and operational needs based on business value and compliance.
• Champion high-value work and challenge low-impact efforts following CSV and QA practices.

Architecture & Non-Functional Excellence:

• Ensure solutions adhere to architectural patterns, enterprise technology strategies, and non-functional requirements such as performance, reliability, and scalability.

Business Collaboration:

• Partner with Business Product Owners to translate customer service needs into technical implementations.

System Ownership & Governance:

• Act as accountable System Owner ensuring fit-for-purpose, secure, and compliant applications throughout their lifecycle.

Financial Responsibilities:

• Manage project budgets and resource allocation effectively.

Knowledge Transfer & Operational Continuity:

• Drive capture of product knowledge, documentation, and operational runbooks.

Cross-Functional Coordination:

• Coordinate integrations, data workflows, and Managed Service Provider collaboration.
• Participate in Agile ceremonies.