Support Analyst

48 - 56 PLN/ godz.Zlecenie
JuniorFull-time·Umowa zlecenia
#425089·Dodano 9 dni temu·10
Źródło: nofluffjobs.com
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Tech Stack / Keywords

SQLWindowsJAMS

Firma i stanowisko

Godel Technologies Europe is hiring a Support Analyst for full-time shifts in Poland with offices in Warsaw, Gdańsk, Wrocław, Białystok, and Łódź.

Wymagania

  • English proficiency level B2+
  • Good analytical skills
  • Basic knowledge of SQL data querying
  • Comfortable with Windows OS and basic office applications
  • General understanding of IT support operations including on-call processes and support levels (L1, L2)
  • Basic understanding of Software Development Lifecycle and software development
  • Ability to work independently and responsibly during off-hours
  • Previous IT support experience is a plus

Nice to have:

  • Experience working with JAMS

Obowiązki

  • Provide basic IT support during assigned shifts, including out-of-hours
  • Monitor JAMS workflows, respond to alerts, analyze flow executions
  • Run SQL scripts to assist support operations
  • Escalate issues following defined paths (L1, L2) and ensure smooth handovers
  • Document incidents and maintain communication within the team

Benefity

  • Full-time employment based on a contract of mandate (umowa zlecenie)
  • Shift work including nights, weekends, and public holidays
  • Work at one of the company's offices in Poland (Warsaw, Wroclaw, Lodz, Gdansk, Bialystok)

Inne informacje

Candidates must be located in Warsaw, Wroclaw, Lodz, Gdansk, or Bialystok. The position is shift-based with rotating 8–12 hour shifts including nights, weekends, and public holidays.

Godel Technologies Europe

Godel Technologies Europe

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