Danish Speaking Digital Trust and Safety Analyst - Work In Sofia, Bulgaria

Mercier Consultancy Group is a premier international staffing firm specializing in sourcing top-tier professionals for dynamic industries. It operates globally, providing recruitment and BPO solutions across Europe, with a premium division dedicated to healthcare and BPO industries worldwide.

• Native or fluent Danish (spoken and written) is mandatory.
• Valid EU passport to facilitate relocation.
• Strong passion for social media trends and commitment to digital integrity.
• Ability to work in an on-site office environment in Sofia, Bulgaria.
• Excellent analytical skills and ability to make objective decisions under pressure.
• Previous experience in moderation or customer service is considered an asset.

• Monitor and review user-generated content to ensure compliance with social media safety standards.
• Identify, analyze, and mitigate potential risks and policy violations on the platform.
• Maintain a high level of accuracy while handling sensitive content within the social media ecosystem.
• Provide high-quality linguistic support in Danish to address specific user concerns and safety reports.
• Collaborate with international teams to refine internal processes regarding digital trust and safety.
• Stay updated on evolving trends and safety guidelines within the social media industry to ensure optimal protection.
• Execute complex moderation tasks with cultural nuance to enhance user experience.

• Valid EU passport is mandatory for relocation to Bulgaria.
• Ability to work on-site in Sofia, Bulgaria is required.