Senior Application Support Engineer – Payroll & HR Systems

• Proven experience in application support within HR, Payroll, or related systems.
• Experience with one or more of the following areas: Payroll, Time Management, Benefits, Stock, Global Mobility, Pensions.
• Strong analytical and problem-solving skills.
• Experience with troubleshooting, incident management, and root-cause analysis.
• Ability to understand business requirements and assess technical feasibility.
• Ability to quickly learn and adapt to new technologies and applications.
• Experience working with external vendors and third-party service providers.
• Good communication skills and ability to work effectively with technical and business stakeholders.
• Good command of English and experience working in an international environment.

Nice to have:

• Experience with SAP / SAP Payroll.
• Experience working with Strada, Ramco or similar Payroll/HR platforms.
• Experience with integrations between HR applications.
• Experience in a global enterprise environment.
• Knowledge of HR technology and global Payroll processes.

• Provide application support for HR-related systems, with a focus on Payroll and related processes.
• Analyse business requirements and assess their feasibility within the existing application ecosystem.
• Investigate, troubleshoot, and resolve application issues and bugs.
• Work closely with business stakeholders, IT teams, and external vendors.
• Assess new technologies and solutions and determine how they fit into the existing environment.
• Support system changes, enhancements, and improvements.
• Analyse issues across different applications and integrations.
• Collaborate with external technology and service providers.
• Quickly understand and adapt to new systems and technologies as the application landscape evolves.
• Ensure effective communication between business users, technical teams, and vendors.