Solution Support Engineer 5, Python Platform

As part of the Infrastructure organization, the Engineering Enablement team helps scale Netflix’s engineering efficiency by improving how developers interact with core platform capabilities. The team focuses on strengthening developer workflows, optimizing platform usability, expanding paved-road tooling, and improving documentation and developer education.

• Demonstrated software engineering experience building, debugging, or operating production systems.
• Proficiency in Python, with experience debugging and contributing to production code, libraries, or frameworks.
• Understanding of Python packaging and dependency management including pip, pyproject.toml, virtual environments, and wheels.
• Experience with Python frameworks and development tooling such as FastAPI, Flask.
• Hands-on experience using AI coding assistants and agentic tools for troubleshooting and automation.
• Experience debugging unfamiliar codebases and diagnosing issues across multiple system layers including dependencies, build and CI/CD systems, runtime performance, concurrency or async I/O, distributed systems, or service-to-service integrations.
• Ability to read and reason about framework and library internals.
• Ability to take ownership of ambiguous technical problems and drive them toward resolution.
• Effective written and verbal communication skills in English.
• Interest in improving developer productivity and engineering workflows at scale.

Nice to have:

• Experience in platform engineering, developer productivity, or internal tooling.
• Knowledge in SRE, resilience engineering, fault injection, chaos testing, or progressive delivery.
• Experience with large-scale AWS or Kubernetes environments.
• Experience with JavaScript, TypeScript, Java, or debugging systems spanning multiple technology stacks.

• Debug complex issues across Python applications, frameworks, dependencies, CI/CD, runtime environments, and platform integrations.
• Build tooling, automation, and diagnostics to prevent and resolve problems.
• Become a trusted expert on Netflix’s Python platform and developer tooling.
• Turn recurring developer pain points into improvements in tooling, documentation, workflows, and platform capabilities.
• Partner with Python Platform and other engineering teams to solve problems crossing system boundaries.

This role is remote with an option to work from the Warsaw office for in-person collaboration or onboarding. Core working hours are 12:00–20:00 CET. Candidates will work closely with teams across EMEA and US/Canada.