Atlassian Cloud Administrator / Jira Implementation Specialist

Our AI-powered consumer intelligence platform delivers strategic insights for global brands such as Coca Cola, Unilever, and Bayer.

• Strong hands-on experience administering Jira Cloud.
• Experience with Jira Software, Jira Service Management, and Confluence.
• Proficiency configuring workflows, issue types, screens, custom fields, schemes, permissions, and roles.
• Strong Jira Automation and JQL skills.
• Experience designing Jira environments for software engineering organizations.
• Experience configuring JSM portals, request types, queues, SLAs, and workflows.
• Experience creating dashboards and management reporting.
• Strong understanding of Jira governance and configuration best practices.
• Ability to translate existing business processes into simpler Jira workflows.
• Strong documentation and knowledge-transfer skills.
• Ability to work independently and make pragmatic configuration recommendations.
• Fluent professional English.

Nice to have:

• Experience with Wrike.
• Previous Wrike-to-Jira transition experience.
• Experience integrating Jira with GitHub or Azure DevOps.
• Experience with REST APIs, webhooks, or Atlassian integrations.
• Experience with SaaS engineering organizations.
• Experience supporting Agile engineering teams.
• Atlassian certifications. Practical experience is more important than certification.

• Configure and administer Jira Software, Jira Service Management, and Confluence Cloud.
• Create and standardize Jira spaces/projects, issue types, workflows, statuses, screens, and schemes.
• Design and manage custom fields, preventing unnecessary proliferation.
• Configure roles, groups, permissions, and governance standards.
• Build Jira Automation rules to reduce manual work.
• Create engineering and management dashboards, filters, reports, and JQL queries.
• Configure structured intake/request forms for various teams.
• Configure JSM request types, queues, workflows, SLAs, and approval processes.
• Review Wrike spaces, identifying processes to recreate in Jira.
• Redesign and standardize processes instead of direct data migration.
• Work with engineering teams to configure integrations with GitHub, Azure DevOps, Microsoft Teams, Slack, and others.
• Partner with a full-stack developer on custom integration work.
• Establish Jira administration standards and change-control processes.
• Create administrator and user documentation.
• Train internal Engineering, Technical Program Management, and DevOps teams for platform maintenance.

Please be informed that the data controller is Kratos Growth (hereinafter "controller"). You have the right to request access to your personal data, their rectification, erasure or restriction of processing, the right to object to processing, as well as the right to data portability and to lodge a complaint to the supervisory authority. Personal data will be processed for the purpose of the recruitment process. Provision of data to the extent resulting from the Act of 26 June 1974 Labour Code is mandatory. In the remaining scope, providing data is voluntary. Refusal to provide mandatory data may result in the impossibility to carry out the recruitment process. The Administrator processes mandatory data on the basis of a legal obligation incumbent upon him/her, while with regard to additional data, the basis for processing is consent. Personal data will be processed until the recruitment procedure is completed and for the period of the possibility of asserting potential claims, and in the case of consent to participate in future recruitment procedures - until the withdrawal of such consent. Consent to the processing of personal data can be withdrawn at any time. The recipient of the data is the Just Join IT service and other entities to whom we have entrusted the processing of data in connection with recruitment.