Senior Site Reliability Engineer (AI/ML Platform)

Link Group is hiring a seasoned Site Reliability Engineer to maintain and enhance the backbone of their global AI/ML services, focusing on a massive distributed AI compute platform.

• Proven experience managing complex, large-scale distributed systems.
• Deep practical knowledge of Kubernetes and container orchestration under heavy load.
• Hands-on experience with observability tools: Prometheus, Grafana, and distributed tracing.
• Strong programming skills in Python and Go, including infrastructure-as-code with tools like Terraform.
• Familiarity or direct experience with AI/ML infrastructure challenges such as model serving, inference engines, and GPU workload management.
• Problem-solving mindset with full ownership of issues.
• Excellent collaboration and mentoring skills in adopting SRE principles.

• Build and implement comprehensive observability, including telemetry, dashboards with Grafana, and alerting with Prometheus.
• Define and track Service Level Objectives (SLOs) and Indicators (SLIs).
• Write automation scripts and tooling in Python or Go to reduce manual work and develop self-healing systems.
• Lead incident response lifecycle, participate in blameless on-call rotation, and conduct post-mortems.
• Develop runbooks for operational tasks.
• Contribute to the CI/CD ecosystem by building integrations, automated safety checks, and rollback mechanisms.
• Act as a reliability advisor for product teams developing AI services, influencing architecture and operational readiness.