Workplace Operations Engineer

• Proven experience in a 2nd-line IT operations, workplace engineering, or modern systems administration role.
• Hands-on expertise with Microsoft Intune / Endpoint Manager for mobile and desktop device management (MDM/MAM).
• Practical experience in OS/application patch management, vulnerability remediation, and application packaging/deployment.
• Familiarity with multi-OS environments (Windows, iOS, Android; macOS is a distinct advantage).
• Process-driven, structured mindset aligned with ITIL best practices and service-continuity requirements.
• Awareness of current trends in modern digital workplace engineering and endpoint security.
• Excellent communication skills with full professional proficiency in English.

• Manage and maintain enterprise endpoint environment (Windows, iOS, Android; macOS is a plus) using Microsoft Intune.
• Configure and optimize device configuration profiles, compliance policies, and enrollment workflows alongside L3 engineers.
• Plan and execute regular patching cycles for operating systems and business applications.
• Monitor vulnerability reports, ensure compliance reporting, and coordinate timely remediation.
• Package, test, and deploy business applications using standard enterprise tooling and scripting.
• Maintain the corporate application catalogue and oversee the software lifecycle.
• Resolve escalated 2nd-line incidents requiring backend administrative access and root cause analysis.
• Maintain accurate technical documentation of configurations, procedures, and known error databases (ITIL-aligned).

Please be informed that the data controller is RED Global (hereinafter "controller"). You have the right to request access to your personal data, their rectification, erasure or restriction of processing, the right to object to processing, as well as the right to data portability and to lodge a complaint to the supervisory authority. Personal data will be processed for the purpose of the recruitment process. Provision of data to the extent resulting from the Act of 26 June 1974 Labour Code is mandatory. In the remaining scope, providing data is voluntary. Refusal to provide mandatory data may result in the impossibility to carry out the recruitment process. The Administrator processes mandatory data on the basis of a legal obligation incumbent upon him/her, while with regard to additional data, the basis for processing is consent. Personal data will be processed until the recruitment procedure is completed and for the period of the possibility of asserting potential claims, and in the case of consent to participate in future recruitment procedures - until the withdrawal of such consent. Consent to the processing of personal data can be withdrawn at any time. The recipient of the data is the Just Join IT service and other entities to whom we have entrusted the processing of data in connection with recruitment.