Product Owner Digital Commerce

Digital & Technology Team (D&T) is an integral division of HEINEKEN Business Services Poland (HBSP) focused on digitalizing and integrating processes, ensuring best-in-class technology, and embedding a data-driven culture. Commerce DevOps Hub is a newly created organization within this function located in Kraków, tasked with maintaining and developing IT solutions supporting the Commerce area at Heineken. The Hub consists of highly qualified IT professionals contributing to the technological development of Heineken Commerce.

• Bachelor’s or Master’s degree, preferably in business or engineering.
• 5+ years of experience in digital product management.
• Understanding of digital product lifecycle and omnichannel strategy.
• Experience with data analytics tools and leading large-scale change.
• Strong analytical and problem-solving skills.
• Flexible mindset and readiness for challenges.
• Expertise in digital commerce platforms.
• Agile leadership and stakeholder management skills.
• Excellent communication and collaboration abilities.

Nice to have:

• Additional certifications in Agile, Scrum, or Product Management.
• Experience in digital commerce, stakeholder management, and agile methodologies.
• Digital transformation experience.
• Commercial value chain expertise.

• Define and execute product strategy, roadmap, and value proposition aligned with the RTC strategy and DBB foundation.
• Use data and analytics to monitor platform performance, customer behaviour, and adoption.
• Partner with Value Measurement & CX teams to define and track business outcomes, OKRs, and KPIs.
• Lead cross-functional teams, fostering innovation and continuous improvement.
• Work with design, engineering, experimentation, and business stakeholders to build business cases and roadmaps.
• Plan sprints, decide sprint content and priorities, manage dependencies, and enable cross-portfolio collaboration.
• Maintain and refine the product backlog, maximising reusability and prioritising based on value.
• Champion change management and stakeholder engagement.
• Collaborate with Sales, Trade Marketing, MtC process teams, and D&T teams to optimise customer and user journeys.
• Communicate expectations, business impacts, and emerging user needs to teams and stakeholders.

At HEINEKEN Kraków, integrity and ethical conduct are emphasized. The company encourages reporting concerns about violations of legal regulations in line with the Polish Whistleblowing Act or Code of Business Conduct through designated reporting tools and procedures.