Specjalista ds. Help Desk KB (K/M)
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MidFull-time·Umowa o pracę
#430519·Dodano wczoraj·0
Źródło: justjoin.itTech Stack / Keywords
AnalyticsHelpdeskIT Support
Firma i stanowisko
Alior Bank SA is the employer, operating in banking with locations in Warszawa and Kraków.
Wymagania
- Analytical thinking skills.
- Familiarity and efficient navigation of bank systems.
- Knowledge of business client products.
- Over 3 years of experience in banking.
- Ability to work under time pressure.
- Challenge-oriented and development-focused.
- Fluent spoken and written communication with high personal culture.
Obowiązki
- Handle employee requests submitted through the NBOX platform or by phone.
- Support bank employees in their daily work.
- Perform tasks assigned by the supervisor.
- Complete comprehensive onboarding on Knowledge Base (KB).
- Continuously deepen knowledge of banking topics.
- Collaborate with and get to know various teams across the bank.
- Work with most of the systems operating in the modern bank.
Benefity
- Shift work from 08:00 to 18:00.
- No work on holidays.
- Flexible working hours and break times.
- Employment contract.
- Hybrid work model.
- Benefits package including cafeteria, private medical care with dental coverage, Multisport card, insurance, internal competitions, discount and loyalty programs, 16 hours of volunteering "Dzień na U".
- Opportunity for professional and personal development via Alior University.
- Monetary reward for successful employee referrals under the Referral Program.
Elastyczne godziny
Płatne święta
Opieka zdrowotna
Ubezpieczenie
Karta sportowa
Premie
Inne informacje
The job offer includes an extensive personal data processing information clause related to recruitment, detailing rights and data administration under RODO (GDPR) compliance by Alior Bank S.A. in Poland.
ALIOR BANK
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