Senior IT Monitoring Engineer (m/f/d)

We are FIEGE, a family-owned company operating in logistics, digital solutions, real estate, and ventures for over 150 years, employing more than 22,000 people across approximately 136 locations in 14 countries. The role is within the IT team of the Executive Board division.

• Strong hands-on experience administering Checkmk Enterprise/Professional environments in production.
• Experience configuring hosts, services, rules, folders, contact groups, and monitoring sites.
• Solid Linux administration skills (RHEL, Rocky Linux, Debian).
• Practical experience operating and troubleshooting Linux servers hosting Checkmk.
• Expertise in developing monitoring checks and plugins using Python, Shell, and PowerShell.
• Experience with log analysis, service management, and troubleshooting storage, memory, and process-related issues.
• Solid understanding of monitoring concepts including availability, performance monitoring, thresholds, and SLAs.
• Relevant certifications are an advantage.
• Excellent analytical and problem-solving skills with a customer-focused approach.
• Strong teamwork and customer service orientation.
• Proactive and transparent communication style.
• Very good written and spoken English language skills.

• Administer and maintain the Checkmk Enterprise environment, ensuring stability and performance.
• Manage hosts, services, rules, folders, contact groups, site configurations, alert thresholds, and notification rules.
• Validate host and service discovery processes to ensure consistency.
• Develop and maintain custom monitoring checks and agent plugins using Python or Shell scripting.
• Design and maintain dashboards showing system health, availability, and critical alerts.
• Plan and execute regular Checkmk upgrades, patches, agent updates, and validation activities including optional Linux OS maintenance.
• Handle service requests and incident tickets.
• Contribute to IT landscape development through technical and process improvements.
• Serve as a key contact for Professional and Junior System Engineers, providing coaching and knowledge sharing.
• Take ownership of design and scalability of global monitoring architecture ensuring high availability and performance.
• Collaborate with other departments as consultant and advisor, translating business requirements into technical metrics and dashboards.
• Evaluate new technologies and trends in monitoring and observability, including AIOps and cloud monitoring.

Please be informed that the data controller is Fiege (hereinafter "controller"). You have the right to request access to your personal data, their rectification, erasure or restriction of processing, the right to object to processing, as well as the right to data portability and to lodge a complaint to the supervisory authority. Personal data will be processed for the purpose of the recruitment process. Provision of data to the extent resulting from the Act of 26 June 1974 Labour Code is mandatory. In the remaining scope, providing data is voluntary. Refusal to provide mandatory data may result in the impossibility to carry out the recruitment process. The Administrator processes mandatory data on the basis of a legal obligation incumbent upon him/her, while with regard to additional data, the basis for processing is consent. Personal data will be processed until the recruitment procedure is completed and for the period of the possibility of asserting potential claims, and in the case of consent to participate in future recruitment procedures - until the withdrawal of such consent. Consent to the processing of personal data can be withdrawn at any time. The recipient of the data is the Just Join IT service and other entities to whom we have entrusted the processing of data in connection with recruitment.