Junior Helpdesk Specialist (K/M)

Vision Express is a company with over 250 retail stores and over 30 years of leadership in its industry. It is a stable and dynamically developing company focused on customer value.

• Experience in a similar role
• Communicative knowledge of English
• Knowledge of PC computer hardware and local and wide area networks
• Willingness to work in a two-shift system (9-17, 14-22) and some weekends
• Ability to diagnose and solve hardware and software problems
• Knowledge of helpdesk software, e.g., remote desktop
• Ability to work in a team and build positive user relationships

Nice to have:

• Driving license category B

• Supporting Vision Express employees in IT systems
• Timely and reliable handling of reported issues
• Installation and configuration of computers and network hardware
• Maintaining computer and network infrastructure in over 250 stores, headquarters, and logistics center across Poland
• Contacting external suppliers and IT support