IT Business Analyst for AI

Galderma is a pure-play dermatology company present in approximately 90 countries, delivering a portfolio of brands and services in Injectable Aesthetics, Dermatological Skincare, and Therapeutic Dermatology. The role is based in their new IT hub at Unity Tower in Krakow.

• 5+ years experience as a Business Analyst, Product Analyst, or Project Manager in digital or IT transformation programs.
• 2+ years exposure to AI, analytics, or automation initiatives including use case definition, data readiness, and model/product lifecycle.
• Experience coordinating governance reviews involving security, legal, privacy, and compliance in regulated or global environments.
• Proven track record producing clear requirements such as user stories and acceptance criteria, supporting UAT and release readiness.
• Comfortable working in matrix organizations with multiple stakeholders and vendors.
• Strong English speaking and writing skills.

Demand Intake & Qualification:

• Own structured intake of AI ideas; clarify problem statements, users, context, and success metrics; identify duplicates and consolidate opportunities.

Use Case Definition & Value Framing:

• Translate business needs into AI use cases including Copilot/GenAI, automation, and analytics.
• Define benefit hypotheses, KPI baselines, and value tracking approaches.
• Support prioritization decisions with data and narratives.

Requirements & Solution Shaping:

• Elicit and document functional and non-functional requirements (privacy, security, performance, explainability).
• Create user stories, acceptance criteria, and process maps.
• Ensure alignment with Responsible AI policies.

Governance & Cross-Functional Coordination:

• Orchestrate reviews with Security, Legal, Privacy, Risk, Architecture, and Procurement.
• Prepare materials for governance forums and track decisions, actions, and approvals end-to-end.

Delivery Enablement & Validation:

• Support AI Engineering with clarifications, test scenarios, UAT coordination, and release readiness.
• Verify solutions meet business outcomes.
• Contribute to transition-to-operations and documentation.

Adoption & Benefits Realization:

• Partner with Adoption/Change leads to create enablement plans and measure realized value.
• Run feedback loops to improve demand quality and solution performance.