Siebel IT Operations Specialist

Cyclad works with top international IT companies and is currently looking for a Siebel IT Operations Specialist.

• Experience with Siebel CRM (Operations/Administration/Support).
• Good SQL and database environment knowledge (Oracle preferred).
• Ability to work with logs and monitoring tools.
• Knowledge of ITIL processes (Incident/Problem/Change).
• English at least B2 level.

Nice to have:

• Knowledge of Linux/Unix.
• Experience with CI/CD.
• Knowledge of SOA/OSB.

• Monitoring and maintaining Siebel CRM environments.
• Incident analysis, diagnosing and resolving issues.
• Handling Change Management processes and supporting deployments.
• Supporting business users and project teams.
• Working with SQL, logs and monitoring tools.
• Collaboration on integrations (SOA/ESB).
• Creating operational and technical documentation.