Quality Assurance Manager - 12 months FTC (All genders)

With over 25 years’ experience, plus the same enormous passion and ambition we had on day-one, zooplus SE is a trailblazer in the pet e-commerce industry. The company makes over 12 million customers genuinely happier and is headquartered in Munich with offices across Madrid, Krakow, Wroclaw, London and Vienna.

• Several years of experience in a comparable role in inventory management or supply chain.
• Knowledge of SAP MM-IM, ideally also SAP CI and IDoc monitoring.
• Solid understanding of warehouse and fulfilment processes.
• Strong analytical skills and experience in data analysis.
• Excellent communication skills and a solution-oriented mindset.
• Familiarity with SQL and Tableau is a plus.
• Fluent in English; German is an advantage.
• 12 months fixed-term contract.

• Ensure the accuracy of inventory values and system stock levels (SAP MM-IM, legacy systems, 3PL WMS).
• Define, execute, and improve processes to maintain correct and compliant inventory records.
• Identify and resolve discrepancies, WMS process failures, or interface issues.
• Support SAP rollouts as Business Process Owner and Key User for SAP MM-IM.
• Take ownership of financial closing processes including in-transit inventory.
• Collaborate with internal and external stakeholders to resolve inventory-related issues.
• Implement best practices and drive continuous process improvement (CIP).
• Conduct regular audits (cycle counts, spot checks, variance analysis) to ensure inventory accuracy across warehouses, 3PL partners, and digital listings.
• Monitor returns, damages, and restocking processes to ensure proper reconciliation and minimal revenue leakage.