Microsoft SQL Server Administrator (Infrastructure Administrator)

Sopra Steria is a major European tech company specializing in consulting, digital services, and software development, operating in nearly 30 countries with over 55,000 employees. The Polish Global Delivery Center in Katowice employs around 1,000 specialists focusing on cloud, operating systems, virtualization, databases, backup, storage, networking, and security.

• Hands-on experience with Windows Server administration and support.
• Strong knowledge of Microsoft SQL Server 2016.
• Experience with infrastructure automation using Ansible.
• Proven experience in patch management and system maintenance.
• Hands-on experience with backup and restore procedures.
• Experience in planning and executing system and database migrations.
• Knowledge of infrastructure monitoring and incident management.
• Experience providing 2nd Line Support in enterprise environments.
• Understanding of security best practices, user access management, and compliance requirements.
• Ability to troubleshoot complex technical issues and perform root cause analysis.
• Experience working within SLA-driven environments.
• Strong communication skills to work directly with customers and technical teams.
• Ability to create and maintain technical documentation.
• English language proficiency at minimum B2 level.

Nice to have:

• French language proficiency at B2 level.
• Experience with middleware administration.
• Familiarity with SAN, storage, and infrastructure optimization.
• Experience implementing and supporting monitoring and security tools.
• Understanding of cloud technologies and hybrid infrastructure environments.
• Experience leading technical initiatives or mentoring junior team members.
• Knowledge of scripting and additional automation tools.
• Experience with infrastructure upgrades, capacity planning, and performance tuning.
• Relevant Microsoft or infrastructure-related certifications (e.g., Microsoft, ITIL, Ansible).

• Administer and maintain Windows Server and Microsoft SQL Server environments.
• Perform system patching, upgrades, and security-related activities.
• Manage backup and restore processes and support infrastructure migration projects.
• Automate operational and administrative tasks using Ansible.
• Monitor infrastructure and ensure stability and availability of production environments.
• Troubleshoot and resolve incidents as part of 2nd Line Support in line with SLA requirements.
• Manage user accounts, access permissions, and secure access to IT services.
• Implement, test, and support new infrastructure solutions and system enhancements.
• Create and maintain technical documentation and operational procedures.
• Collaborate with customers and cross-functional teams to deliver infrastructure services and projects.
• Identify opportunities for optimization and continuous improvement in the IT environment.
• Contribute to effort estimations, technical assessments, and project activities related to infrastructure.

Applicants must be located in the Silesian area and willing to commute to the Katowice office.