Engagement Manager – AI Transformation & Delivery

At Capco Poland, a global leader in technology and management consulting, they focus on digital transformation in the financial world, working with clients across banking, payments, capital markets, wealth, and asset management.

• Strong experience leading complex transformation, innovation, or technology-enabled programmes within banking or financial services.
• Demonstrated experience taking end-to-end accountability for delivery, governance, stakeholder management, roadmaps, and senior-level decision-making.
• Demonstrated experience delivering AI-related initiatives, such as AI transformation, Generative AI, Agentic AI, or other AI-enabled solutions, preferably within banking or another regulated financial-services environment.
• Ability to structure ambiguous business challenges, develop practical operating models, and turn strategic objectives into executable delivery plans.
• Excellent communication and presentation skills, with the ability to engage senior stakeholders and create concise, decision-oriented management materials.
• Practical understanding of responsible AI delivery, including human-in-the-loop judgement, appropriate guardrails, review, auditability, and escalation pathways.

Nice to have:

• Experience developing and applying use-case identification, assessment, and prioritisation methodologies.
• Knowledge of AI governance, responsible AI principles, risk management, or regulatory considerations relevant to financial services.
• Experience designing operating models for innovation, AI, or emerging-technology capabilities.
• Curiosity and confidence in experimenting with approved AI tools and automation to improve productivity, insight, and delivery quality while maintaining appropriate human oversight.

• Take overall accountability for project delivery, establishing clear governance, delivery disciplines, milestones, and ownership across the engagement.
• Lead senior stakeholder engagement and decision management, translating complex topics into clear recommendations and using approved AI-enabled workflows where appropriate.
• Define and embed a structured methodology for identifying, assessing, prioritising, and progressing AI use cases from opportunity through to implementation.
• Shape the target operating model and delivery roadmap, ensuring business, technology, governance, and organisational considerations are aligned.
• Develop high-quality management presentations that communicate progress, decisions, risks, dependencies, and recommendations to senior client stakeholders.

• We are looking for Poland based candidate.

We have been informed of several recruitment scams targeting the public. We strongly advise you to verify identities before engaging in recruitment related communication. All official Capco communication will be conducted via a Capco recruiter.