Junior IT HelpDesk and Travel Coordinator - WARSZAWA

Xebia is a global AI-first, digital transformation, and engineering partner with over 25 years of experience and a team of 5,000 professionals across 16 countries. They specialize in Artificial Intelligence, Data and Cloud, Intelligent Automation, and Digital Products. In the CEE region, the team consists of nearly 1,000 experts delivering modern applications, data platforms, and AI solutions for major clients. The company works with leading technologies including AWS, Azure, GCP, Databricks, and Snowflake.

• Experience in technical support, office administration, business travel organization, or a similar role
• Basic knowledge of computer hardware, peripheral devices, and network infrastructure
• Ability to diagnose and resolve basic technical problems
• Proficiency with videoconferencing tools and conference room equipment
• Strong organizational skills and ability to multitask
• Accuracy and diligence in handling documents, invoices, and settlements
• Ability to respond to urgent and unexpected situations
• Communicative, independent, and proactive approach
• Good knowledge of Microsoft Office suite
• English language skills sufficient for interaction with foreign suppliers and organizing international travel

Nice to have:

• Knowledge of reservation systems, IT ticketing tools, or travel expense systems

• Ensure proper functioning of devices in conference rooms and implement new solutions
• Provide technical support for videoconferencing equipment
• Support local users with computer hardware issues
• Manage inventory and procurement of small computer equipment (e.g., mice, headphones)
• Perform minor repair and service tasks
• Maintain proper functioning of computer hardware and network infrastructure
• Organize domestic and international business trips
• Verify travel expense settlements
• Ensure appropriate document flow