Application Support Engineer with German - EV Commissioning

Circle K eMobility delivers EV charging infrastructure solutions across highways, homes, and workplaces in Europe, rapidly expanding their network. The role is part of the eMobility team focusing on technical onboarding, system validation, and operational readiness for a large-scale EV network.

• Strong service mindset with interest in technical onboarding and system validation
• 2–5+ years of experience in technical operations, EV charging, telecom, or infrastructure deployment
• Familiarity with EV protocols such as OCPP and OCPI or strong interest in learning
• Comfortable working in a high-paced rollout environment with multiple parallel site activations
• Structured and detail-oriented ensuring high quality before go-live
• Ability to prioritize effectively and manage dependencies across multiple stakeholders
• Experience interpreting logs, performing remote testing, and validating system behavior
• Takes ownership of tasks end-to-end ensuring sites are fully operational before handover
• Clear communication in English and German, capable of translating technical findings into actionable insights
• Works independently, analytically, and solution-oriented with a proactive mindset

• Own and coordinate the end-to-end commissioning process of EV chargers into production
• Act as the Control Tower gatekeeper for go-live readiness and quality assurance
• Validate charger configuration across systems (CPMS, payment, connectivity)
• Perform remote commissioning checks and testing including charger communication (OCPP), transaction flows, payment terminal functionality, connectivity, and backend integration
• Ensure correct asset configuration
• Identify and resolve commissioning defects before site go-live
• Take ownership of commissioning-related incidents and drive resolution with vendors
• Collaborate with both internal stakeholders and external vendors
• Ensure commissioning is completed in line with SLA and rollout timelines
• Maintain structured documentation and status tracking of all commissioning activities
• Support root cause analysis (RCA) for failed or delayed commissioning cases
• Contribute to standardization of commissioning processes, checklists, and playbooks
• Identify recurring onboarding issues and drive continuous improvement across markets

Candidates must communicate clearly in English and German as specified.