Research & Insights Analyst F/M (Advanced Quant & Data Integration)

Lyreco is the European leader and the third largest distributor of workplace products and services in the world, with more than 12,000 employees operating directly in 25 countries across Europe and Asia and covering 17 additional markets through a network of distribution partners.

• Bachelor's or Master's degree in Statistics, Market Research, Business Analytics, Economics, Marketing Analytics, or a related field.
• Minimum 5 years of experience in Market Research, Customer Insights, Consumer Insights or Analytics.
• Strong expertise in quantitative research methodologies and advanced statistical analysis.
• Hands-on experience with techniques such as segmentation, cluster analysis, regression analysis and driver analysis.
• Experience working with survey platforms such as Qualtrics or equivalent research tools.
• Strong analytical skills with the ability to transform data into business recommendations.
• Advanced Excel skills.
• Experience with SPSS or similar statistical analysis tools.
• Knowledge of R and/or Python would be considered a strong advantage.
• Excellent communication and stakeholder management skills.
• Ability to work both independently and collaboratively in an international environment.
• Experience in a B2B environment and previous experience gained within a research, insights, or consulting agency would be an advantage.

• Design and execute quantitative research projects to better understand customer needs, behaviours, and expectations.
• Gather business information needs and translate them into research objectives and methodologies.
• Conduct advanced statistical analyses including segmentation, cluster analysis, regression analysis, and driver modelling.
• Analyse and connect multiple data sources including survey data, CRM information, digital analytics, customer care interactions, and revenue data.
• Identify patterns, correlations, and key drivers influencing customer behaviour and business performance.
• Develop dashboards and reporting solutions combining behavioural, attitudinal, and operational data.
• Collaborate with external research agencies when required and ensure business needs are translated into research requirements.
• Partner with internal stakeholders to transform complex analyses into clear and actionable business recommendations.
• Support the evolution of customer intelligence capabilities by connecting existing data sources and uncovering new insights opportunities.